Credible Perspectives: Workforce Management and Digital Transformation in the Health System Enterprise
Implementing systemness strategies in your organization’s approach to workforce management (WFM) can boost staff engagement and retention, improve patient throughput, optimize staffing throughout the system, and reduce labor costs. Digital transformation and WFM are strategic imperatives that now go hand-in-hand and integrating these approaches is essential for success. However, while digital transformation is an organization-wide initiative with broad C-suite support, the system-wide owners of innovative workforce management strategies are missing.
Join us for an engaging and actionable panel discussion where healthcare executives will share their knowledge and experiences in digital transformation leading to an exploration of opportunities for WFM improvement in the context of digital transformation. Learn how to bring together the right clinical, financial, and operational stakeholders for WFM success, address employee experience and labour shortage challenges, and re-imagine critical processes like time and attendance to promote systemness and achieve growth.
Learning Objectives:
- Align your organizational leaders around digital transformation to confidently approach WFM and manage necessary changes from an informed perspective.
- Mirror what works for digital transformation initiatives with mission-critical WFM initiatives.
- Prioritize new WFM initiatives with an overarching process for improving applications, data, and insights.
- Transform employee experience and deliver operational efficiencies through the adoption of new WFM capabilities.
- Select and effectively implement WFM technologies to inspire transformation and improve quality of care.
Speakers:
- Zane Zumbahlen, Former Chief Human Resources Officer, Cancer Treatment Centers of America
- Dr. Jay Prosser, Executive Director of the Nursing Council for Workforce Sustainability, Massachusetts
- Molly Jouaneh, Chief Financial Officer, Petaluma Health Center
- Rich Miller, Chief Innovation Officer (CINO), QGenda
