Enhancing Cash Collection and Account Resolution : Processes to Reveal Untapped Recovery Opportunities and Emerging Trends
As hospitals face shrinking margins, payers are seeing their financial performance strengthen. More often hospitals feel they’re not getting what they are owed from payers and often left to bear the burden themselves. Whether in need of cleaner claims submission to reduce denials, deeper payer payment and process understanding, or patient-centric self-pay avenues, this translates to big losses as a large percentage of money is not recouped. It is critical therefore for providers to create strategies that will influence change and ultimately promote more favorable outcomes.
Join our 60-minute interactive panel discussion to hear our expert speakers delve into the below points.
Learning Objectives:
1.Improving coding and billing processes to reduce errors and proactively address denials using technology, automation, and analytics
2.Recovering trends in real-time, while monitoring cash collection metrics and account resolution rates, through the implementation of key performance indicators (KPIs) and dashboards
3.Analyzing historical denials, utilizing real-world case studies to identify trends and underlying causes, and devising proactive strategies to prevent their recurrence
4.Providing ongoing training and education on best practices for revenue cycle management, including billing, coding, and collection strategies
5.Implementing real-time feedback loops between revenue cycle teams fostering collaborative decision-making and problem-solving through shared goals and visions
Speakers:
- Kim Mender, Revenue Management Director, Dartmouth Health
- Charlie Tyson, Group Chief Financial Officer, Brookwood Baptist Health
- Rhonda Kamenick, Senior Director, CRC Operations, Conifer Health Solutions
- Deepali Narula, Chief Operating Officer, Conifer Health
